How can companies ensure that personalized feedback and recognition in a gamified internal CX community network align with their overall business goals and values, while still promoting employee engagement and motivation?

Companies can ensure that personalized feedback and recognition in a gamified internal CX community network align with their overall business goals and values by clearly defining their objectives and desired outcomes for the gamified platform. They should establish metrics and key performance indicators to measure the impact of personalized feedback and recognition on employee engagement and motivation. Additionally, companies can incorporate their core values and mission into the gamified experience to reinforce their importance and ensure alignment with business goals. Regularly soliciting feedback from employees and adjusting the gamification strategy accordingly can also help maintain alignment with business objectives while promoting engagement and motivation.