Can you provide an example of a time when you had to quickly adapt to a changing customer demand or unexpected situation in a previous role? How did you handle the situation and what was the outcome?

Unexpected Situation
In my previous role as a retail manager, there was a sudden surge in demand for a particular product due to a viral social media post. I quickly rearranged the store layout to showcase the product prominently and increased the stock levels to meet the demand. I also trained the staff to upsell and promote the product effectively. As a result, we were able to capitalize on the trend and increase sales significantly during that period.