Can you provide an example of a time when you had to adapt your communication style to effectively work with a difficult personality in a professional setting, and how did you successfully handle the situation?
A: Yes, I once had to work with a colleague who was very confrontational and resistant to feedback. I adapted my communication style by remaining calm, using neutral language, and actively listening to their concerns. I focused on finding common ground and offering constructive solutions to address their issues. By demonstrating empathy and patience, I was able to build rapport with the colleague and ultimately resolve the situation amicably.
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