Search results for: "mindset transformation"

How can organizations ensure that their technology-driven initiatives not only promote a customer-centric mindset among employees but also result in tangible improvements in overall business performance, such as increased revenue or market share? What strategies can be implemented to align customer-centric goals with broader business objectives, and how can these results be effectively measured and communicated within the organization?

Organizations can ensure that their technology-driven initiatives promote a customer-centric mindset among employees by...