How can frontline employees utilize interactive presentations or virtual reality technology to immerse management in the feedback process and foster a deeper understanding of operational challenges within the organization?

Frontline employees can use interactive presentations or virtual reality technology to create immersive experiences that showcase real-life scenarios and challenges faced in daily operations. By providing management with a firsthand look at these situations, they can better understand the complexities and constraints faced by employees on the ground. This can foster empathy and drive more informed decision-making that addresses the root causes of operational challenges. Additionally, interactive presentations can facilitate two-way communication, allowing management to ask questions and gain deeper insights into the feedback provided by frontline employees.

Keywords

frontline employees interactive presentations virtual reality technology operational challenges feedback process

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