In what ways has incorporating customer feedback into employee recognition programs helped foster a sense of accountability and ownership among employees in your organization?

A: Incorporating customer feedback into employee recognition programs has helped foster a sense of accountability and ownership among employees in our organization by providing direct insight into the impact of their work on customers. It encourages employees to take ownership of their performance and strive for continuous improvement to meet customer expectations. Recognizing employees based on customer feedback also reinforces the connection between their efforts and the overall success of the organization, leading to a greater sense of responsibility and pride in their work.