How can a CX ambassador incorporate augmented reality technology to create interactive feedback channels that enhance the customer experience?

A CX ambassador can incorporate augmented reality technology by creating virtual experiences where customers can provide feedback in real-time through interactive elements. This can include virtual surveys, polls, or feedback forms that customers can access through AR-enabled devices. By using AR technology, customers can engage with the brand in a more immersive way, providing valuable insights for improving the overall customer experience. Additionally, AR can be used to gather feedback on specific products or services by allowing customers to interact with virtual models or demos before making a purchase decision.