How can companies use AI and chatbots to facilitate communication and support among remote CX ambassadors, improving efficiency and fostering a sense of teamwork in a virtual environment?

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Companies can use AI and chatbots to streamline communication by automating routine tasks and providing real-time support to remote CX ambassadors. This can improve efficiency by reducing response times and ensuring consistent messaging across the team. Additionally, chatbots can help foster a sense of teamwork by facilitating collaboration, sharing knowledge, and providing personalized training and feedback to remote ambassadors. Overall, leveraging AI and chatbots can enhance communication, support, and teamwork among remote CX ambassadors, ultimately leading to a more cohesive and productive virtual environment.