In what ways can companies ensure that their support services are tailored to meet the diverse needs of employees experiencing change and uncertainty, and how can they maintain a balance between standardization and customization in their offerings?

Companies can ensure their support services are tailored to meet diverse needs by conducting regular surveys or assessments to understand the specific challenges employees are facing. They can offer a range of resources such as counseling, flexible work arrangements, and training programs to address different needs. To maintain a balance between standardization and customization, companies can establish core support services that are available to all employees while also offering personalized options based on individual preferences and circumstances. It is important for companies to regularly evaluate the effectiveness of their support services and make adjustments as needed to ensure they are meeting the evolving needs of employees.