How can companies effectively tailor their internal CX storytelling efforts to resonate with employees from different generations, such as Baby Boomers, Gen X, Millennials, and Gen Z, in order to create a cohesive and inclusive company culture?

Companies can effectively tailor their internal CX storytelling efforts by understanding the unique preferences, values, and communication styles of each generation. This can be achieved through conducting research, surveys, and focus groups to gather insights on what resonates with each group. Utilizing a mix of traditional and digital communication channels that cater to the preferences of each generation can help ensure that the messaging is received and understood. Additionally, incorporating diverse perspectives and experiences from employees of different generations into the storytelling can help create a sense of inclusivity and unity within the company culture.