How can companies ensure that gamification techniques in internal CX community networks are sustainable in the long term and continue to drive collaboration and knowledge sharing among members effectively?

Companies can ensure the sustainability of gamification techniques in internal CX community networks by regularly updating and refreshing the gamification elements to keep members engaged and motivated. Providing meaningful rewards and recognition for active participation can also help maintain interest and drive collaboration. Additionally, fostering a culture of continuous learning and improvement within the community can encourage ongoing knowledge sharing among members. Lastly, seeking feedback from members on their experience with the gamification techniques and making adjustments based on their input can help ensure long-term effectiveness.