How can companies ensure that their employee recognition program, such as 'CX-Hero of the Month', remains effective and impactful in the long term, and what strategies can be implemented to sustain employee engagement and motivation over time?

Companies can ensure the long-term effectiveness of their employee recognition program by regularly reviewing and updating the criteria for recognition to ensure it remains relevant and meaningful. Implementing a variety of recognition methods, such as public acknowledgment, rewards, and career development opportunities, can help sustain employee engagement and motivation over time. Additionally, fostering a culture of appreciation and recognition throughout the organization, not just through formal programs, can further enhance the impact of the employee recognition initiatives. Regularly soliciting feedback from employees on the recognition program and making adjustments based on their input can also help maintain its effectiveness and relevance.