How can businesses ensure sustained collaboration and communication between departments within their internal CX community network, beyond just measuring initial success metrics?

Businesses can ensure sustained collaboration and communication between departments within their internal CX community network by implementing regular meetings or check-ins to discuss progress and challenges, fostering a culture of transparency and open communication, encouraging cross-departmental collaboration on projects and initiatives, and providing training and resources to help employees understand the importance of working together towards a common goal. Additionally, creating incentives or recognition programs for teams that demonstrate effective collaboration can help to maintain engagement and motivation over time.