How can companies ensure that their recognition program for exceptional CX Ambassadors is sustainable and continues to motivate and retain top talent in the long run?

Companies can ensure the sustainability of their recognition program for exceptional CX Ambassadors by regularly reviewing and updating the criteria for recognition to align with evolving business goals and customer needs. Additionally, providing ongoing training and development opportunities for CX Ambassadors can help keep them engaged and motivated. Offering a variety of rewards and incentives, such as career advancement opportunities or special perks, can also help retain top talent in the long run. Lastly, creating a culture of appreciation and recognition throughout the organization can further reinforce the value of exceptional customer experience and encourage continued excellence from CX Ambassadors.