How can businesses ensure that the collaborative efforts between departments within their internal CX community network are sustainable and continuously improving over time?

Businesses can ensure sustainable and continuously improving collaborative efforts between departments within their internal CX community network by establishing clear communication channels and regular meetings to discuss progress and address any issues. They can also create a culture of transparency and accountability, where all team members are encouraged to share ideas and feedback openly. Additionally, implementing performance metrics and KPIs can help track progress and identify areas for improvement, while providing ongoing training and development opportunities can help teams stay motivated and engaged in their collaborative efforts.