How can leaders support their customer experience team members in taking ownership of their work while also promoting collaboration and teamwork within the team?

Leaders can support their customer experience team members in taking ownership of their work by providing clear goals, expectations, and autonomy to make decisions. They can also encourage team members to take initiative, learn from mistakes, and grow professionally. To promote collaboration and teamwork within the team, leaders can foster a culture of open communication, trust, and respect. They can also organize team-building activities, encourage knowledge sharing, and recognize and reward team achievements.