How can job applicants effectively showcase their ability to turn dissatisfied customers into loyal ones and receive positive feedback for their conflict resolution skills on their resume or cover letter?

Job applicants can effectively showcase their ability to turn dissatisfied customers into loyal ones by highlighting specific examples of successful conflict resolution in their work experience section. They can also mention any customer service training or certifications they have completed to demonstrate their skills in handling difficult situations. Additionally, including quantifiable results, such as increased customer satisfaction ratings or repeat business from previously dissatisfied customers, can further emphasize their success in this area. Overall, job applicants should focus on demonstrating their empathy, communication skills, and problem-solving abilities when discussing their conflict resolution skills on their resume or cover letter.