How can job applicants showcase their ability to handle difficult customers and resolve challenging situations effectively during the interview process?

Job applicants can showcase their ability to handle difficult customers and resolve challenging situations effectively during the interview process by providing specific examples from past experiences where they successfully managed difficult situations. They can also demonstrate their problem-solving skills by discussing how they approach conflict resolution and de-escalation techniques. Additionally, applicants can highlight their communication skills by explaining how they actively listen to customers, empathize with their concerns, and find mutually beneficial solutions. Finally, applicants can showcase their ability to remain calm under pressure and maintain a positive attitude when faced with challenging customers.