How can applicants showcase their ability to anticipate and proactively address customer needs in their cover letter or resume?

Applicants can showcase their ability to anticipate and proactively address customer needs in their cover letter or resume by highlighting specific examples of times they have successfully identified and met customer needs in previous roles. They can also demonstrate their customer-centric approach by mentioning any customer service training or certifications they have completed. Additionally, applicants can emphasize their strong communication skills and problem-solving abilities, which are essential for effectively anticipating and addressing customer needs. Overall, providing concrete examples and quantifiable results will help applicants stand out as proactive and customer-focused candidates.