In what ways can companies incentivize and reward their CX ambassadors for their efforts in improving the overall customer experience, while also ensuring they remain motivated and engaged in their roles?

Companies can incentivize and reward their CX ambassadors by offering performance-based bonuses or commissions tied to customer satisfaction metrics. They can also provide recognition and praise through employee of the month programs or public acknowledgment of their contributions. Additionally, offering professional development opportunities, such as training sessions or conferences, can help keep ambassadors motivated and engaged in their roles. It's important to regularly communicate with ambassadors, listen to their feedback, and involve them in decision-making processes to ensure they feel valued and engaged in their work.