How can a CX Ambassador effectively address and resolve conflicts within the team to ensure a harmonious work environment while still upholding the company's customer experience values?

A CX Ambassador can effectively address and resolve conflicts within the team by first acknowledging the issue and facilitating open communication among team members to understand different perspectives. They can then work towards finding a compromise or solution that aligns with the company's customer experience values. It is important for the CX Ambassador to act as a mediator and encourage team members to focus on the common goal of providing excellent customer service while fostering a positive and collaborative work environment. Additionally, they can implement conflict resolution strategies, such as active listening, empathy, and problem-solving techniques, to prevent future conflicts and promote a harmonious team dynamic.