How can remote CX ambassadors use technology to enhance their customer service skills and maintain a strong connection with their team and supervisors while working from home?

Remote CX ambassadors can use technology through video conferencing tools to have regular check-ins with their team and supervisors, ensuring clear communication and alignment on goals. They can also utilize collaboration platforms to share best practices, tips, and resources with their team members to enhance their customer service skills. Additionally, leveraging customer relationship management (CRM) systems can help ambassadors stay organized, track customer interactions, and provide personalized service, ultimately maintaining a strong connection with both their team and supervisors while working from home.