How can a "CX-Hero of the Month" award program not only recognize individual achievements but also encourage teamwork and collaboration within a company's customer experience team?

A "CX-Hero of the Month" award program can recognize individual achievements by highlighting specific contributions to customer experience success. By showcasing these achievements, it can inspire others to emulate the behaviors that led to the recognition. Additionally, the program can incorporate team-based criteria for nominations and awards, fostering a culture of collaboration and shared success within the customer experience team. This approach encourages team members to work together towards common goals and celebrate collective achievements, ultimately strengthening the team's performance and impact on customer experience.