How can organizations ensure that their recognition programs not only celebrate outstanding customer service, but also promote a culture of teamwork and collaboration among team members of different roles and levels within the company?

Organizations can ensure that their recognition programs promote teamwork and collaboration by incorporating team-based rewards that recognize collective efforts rather than individual achievements. Implementing peer-to-peer recognition programs can also foster a culture of collaboration by allowing team members to acknowledge and appreciate each other's contributions. Additionally, creating opportunities for cross-functional teams to work together on projects or initiatives can help break down silos and encourage collaboration among team members of different roles and levels within the company. Providing training and resources on effective communication and conflict resolution can further support a collaborative culture within the organization.