How can companies ensure that awards and recognition programs like "CX-Hero of the Month" do not create a negative competitive atmosphere among team members, but instead promote a spirit of cooperation and support within the team?

Companies can ensure that awards and recognition programs like "CX-Hero of the Month" do not create a negative competitive atmosphere among team members by clearly defining the criteria for selection based on teamwork and collaboration rather than individual achievements. They can also rotate the recognition among team members to ensure everyone has an opportunity to be recognized. Additionally, fostering a culture of transparency and open communication where team members celebrate each other's successes and support one another's growth can help promote cooperation and support within the team. Providing regular feedback and coaching to help team members improve their skills and contribute to the team's success can also contribute to a positive and collaborative atmosphere.