How can companies ensure that their storytelling techniques effectively resonate with employees who may have varying levels of language proficiency, literacy, or access to technology, in order to promote inclusivity and understanding of CX goals and values across all demographics within the organization?

Companies can ensure their storytelling techniques effectively resonate with employees by using simple and clear language that is easily understood by all levels of language proficiency. They can also utilize visual aids, such as images or videos, to convey messages to employees with varying literacy levels. Additionally, providing multiple channels for communication, such as in-person meetings, emails, and printed materials, can help reach employees with limited access to technology. By tailoring their storytelling approach to accommodate different learning styles and communication preferences, companies can promote inclusivity and understanding of CX goals and values across all demographics within the organization.