How can companies ensure that empathy in the workplace is consistently promoted and maintained over time to continue positively impacting employee engagement and business performance?

Companies can ensure that empathy in the workplace is consistently promoted and maintained by incorporating empathy training into their onboarding and ongoing professional development programs. Additionally, leadership should model empathetic behavior and encourage open communication and collaboration among employees. Regular feedback sessions and surveys can also help gauge the level of empathy in the workplace and identify areas for improvement. Finally, recognizing and rewarding acts of empathy can reinforce its importance and encourage employees to continue demonstrating empathy towards their colleagues.