How can organizations effectively implement strategies to promote a culture of empathy in the workplace, and what role does leadership play in modeling empathetic behavior to drive positive outcomes for employee engagement and retention?

Organizations can effectively implement strategies to promote a culture of empathy in the workplace by first fostering open communication channels, encouraging active listening, and providing training on empathy skills. Leadership plays a crucial role in modeling empathetic behavior by demonstrating understanding, compassion, and support for employees. When leaders prioritize empathy, it creates a positive work environment where employees feel valued, understood, and motivated, ultimately leading to higher levels of engagement and retention within the organization.