In what ways can companies ensure that their customer experience team is not only celebrating diversity, but also actively advocating for inclusivity within their organization and beyond?

Companies can ensure that their customer experience team is celebrating diversity and advocating for inclusivity by implementing diversity training programs, promoting open communication and collaboration among team members, and creating a safe and inclusive work environment. They can also encourage team members to participate in diversity and inclusion initiatives both within the organization and in the community, and provide resources and support for team members to educate themselves on issues related to diversity and inclusivity. Additionally, companies can hold their customer experience team accountable for promoting diversity and inclusivity by setting clear goals and measuring progress towards creating a more inclusive workplace and customer experience.