How can companies ensure that their efforts in promoting cultural understanding and inclusivity within international teams are sustainable and continuously improve over time to positively impact customer satisfaction and loyalty?
Companies can ensure the sustainability and continuous improvement of their efforts in promoting cultural understanding and inclusivity within international teams by establishing clear diversity and inclusion goals, regularly assessing progress through feedback from employees and customers, providing ongoing training and development opportunities, and fostering a culture of open communication and collaboration. By prioritizing diversity and inclusion initiatives and incorporating them into the company's overall strategy, companies can create a more inclusive and welcoming environment for employees and customers, ultimately leading to increased satisfaction and loyalty.
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