How can organizations ensure that cross-departmental collaboration not only improves the customer experience and drives innovation, but also fosters a culture of creativity and teamwork within the company?

Organizations can ensure cross-departmental collaboration by creating a clear communication strategy that encourages sharing of ideas and information among teams. They can also establish cross-functional teams with diverse skill sets to work on projects together, fostering collaboration and innovation. Additionally, providing training and resources on teamwork and creativity can help employees develop the skills necessary to work effectively across departments. Lastly, recognizing and rewarding collaborative efforts and successes can reinforce a culture of teamwork and creativity within the company.