How can a CX ambassador proactively prevent misunderstandings and miscommunications with customers in order to maintain a positive customer experience and build long-lasting relationships?

A CX ambassador can proactively prevent misunderstandings and miscommunications with customers by actively listening to their concerns and addressing them promptly. They can also provide clear and concise information to customers to avoid any confusion. Additionally, setting clear expectations from the beginning and following up with customers regularly can help prevent misunderstandings. By demonstrating empathy and understanding towards customers, a CX ambassador can build trust and foster long-lasting relationships.