How can remote employees proactively prevent customer complaints before they arise while working from home?

Remote employees can proactively prevent customer complaints by setting clear expectations with customers regarding response times and communication channels. They should prioritize effective communication and transparency to address any issues promptly. Utilizing project management tools and regular check-ins with team members can help ensure tasks are completed efficiently and accurately. Additionally, remote employees can seek feedback from customers regularly to identify any potential issues before they escalate.