How can individuals overcome personal biases and assumptions in order to truly listen and understand different perspectives during conflicts?

Empathy
Individuals can overcome personal biases and assumptions by actively practicing empathy and open-mindedness. This involves acknowledging their own biases, actively listening without judgment, and seeking to understand the underlying motivations and experiences of others. Engaging in self-reflection and challenging their own beliefs can also help individuals to broaden their perspective and engage more effectively in conflict resolution. Additionally, seeking out diverse perspectives and being willing to consider alternative viewpoints can help individuals to overcome their biases and develop a more inclusive and understanding approach to conflicts.