How can international teams overcome language barriers and effectively communicate with customers from diverse backgrounds to ensure their culturally adapted CX strategies are successful?
International teams can overcome language barriers by utilizing translation tools, hiring multilingual team members, and providing language training. Effective communication with customers from diverse backgrounds can be achieved by using cultural sensitivity training, conducting research on the cultural norms and preferences of different customer groups, and actively listening to customer feedback. By implementing these strategies, international teams can ensure that their culturally adapted CX strategies are successful in meeting the needs and expectations of customers from diverse backgrounds.
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