How can individuals overcome personal biases and unconscious prejudices in order to truly empathize with others and effectively de-escalate high-stress situations?

Individuals can overcome personal biases and unconscious prejudices by first acknowledging their existence and actively working to challenge and unlearn them. This can be done through self-reflection, education, and exposure to diverse perspectives. Developing empathy requires actively listening to others, seeking to understand their experiences and emotions without judgment. In high-stress situations, individuals can practice mindfulness techniques to stay calm and focused, communicate openly and respectfully, and approach the situation with a mindset of finding common ground and solutions rather than escalating conflict.