In what ways can businesses optimize their non-monetary incentives to not only enhance customer experience and foster loyalty, but also attract new customers to their brand?

Customer Experience
Businesses can optimize their non-monetary incentives by offering personalized rewards and perks based on customer preferences and behaviors. They can also create exclusive experiences or access to limited products or services for loyal customers. By leveraging social proof and customer testimonials, businesses can showcase the value of their non-monetary incentives to attract new customers to their brand. Additionally, incorporating gamification elements such as challenges or competitions can make the incentives more engaging and encourage customer participation.