How can a CX ambassador effectively navigate cultural differences when using humor to lighten the mood with customers from diverse backgrounds?

A CX ambassador can effectively navigate cultural differences when using humor by first understanding the cultural norms and sensitivities of the customers from diverse backgrounds. They should avoid jokes or references that may be offensive or misunderstood in different cultures. It is important to use universal humor that is light-hearted and inclusive to ensure that everyone can appreciate and enjoy it. Additionally, the CX ambassador should be open to feedback and willing to adapt their approach based on the reactions and responses of customers from different cultural backgrounds.