How can a CX ambassador effectively navigate cultural differences and communication barriers to ensure a positive customer experience while upholding company policies and values?

A CX ambassador can effectively navigate cultural differences and communication barriers by being culturally sensitive, empathetic, and adaptable. They can achieve this by actively listening to customers, asking clarifying questions, and using language that is clear and easily understood. It is important for CX ambassadors to respect and appreciate different cultural norms and values while upholding company policies and values. By being open-minded and willing to learn about different cultures, CX ambassadors can create a positive customer experience that is inclusive and respectful of diversity.