How can frontline employees navigate the delicate balance between advocating for change and maintaining a positive working relationship with resistant management?

Frontline employees can navigate this balance by building trust with management through open communication and demonstrating a commitment to the organization's goals. They can also gather data and evidence to support their proposed changes, presenting them in a clear and non-confrontational manner. Additionally, seeking out allies within the organization who may support the proposed changes can help sway resistant management. It is important for frontline employees to remain professional and respectful in their advocacy efforts, focusing on the potential benefits of the proposed changes for the organization as a whole.