How can companies navigate challenges that arise in cross-functional collaboration to ensure ongoing success in driving customer experience and achieving business goals?

Companies can navigate challenges in cross-functional collaboration by establishing clear communication channels, setting common goals, and fostering a culture of collaboration and mutual respect among team members. They can also invest in training and development programs to enhance cross-functional skills and promote understanding of different perspectives. Regular feedback and performance evaluations can help identify and address any issues that may arise, ensuring ongoing success in driving customer experience and achieving business goals.