How can companies ensure that their CX ambassadors are continuously motivated and inspired to deliver exceptional customer experiences, beyond just providing training and feedback?

Companies can ensure that their CX ambassadors are continuously motivated and inspired by creating a supportive and positive work environment that values their contributions. This can include recognizing and rewarding their efforts, providing opportunities for professional growth and development, and fostering a culture of collaboration and teamwork. Additionally, involving CX ambassadors in decision-making processes, seeking their input and feedback, can help them feel valued and engaged in the company's goals and vision. Regular communication and open dialogue with CX ambassadors can also help identify any challenges or concerns they may have, allowing for proactive solutions and support.