What measures can businesses take to monitor and detect unauthorized access to customer information when employees are working remotely or on-the-go?

Multi-Factor Authentication
Businesses can implement multi-factor authentication to ensure only authorized individuals can access customer information. They can also utilize virtual private networks (VPNs) to secure data transmission and encrypt sensitive information. Regularly monitoring access logs and setting up alerts for unusual activity can help detect unauthorized access. Providing employees with security awareness training on best practices for remote work can also help prevent unauthorized access to customer information.