In addition to employee surveys and key performance indicators, what innovative methods can companies use to measure and track the level of motivation and dedication within their workforce in order to continuously improve customer service and increase positive word-of-mouth?

In addition to employee surveys and key performance indicators, companies can utilize tools such as sentiment analysis of employee communications, tracking employee engagement on social media platforms, and implementing gamification techniques to measure and track motivation and dedication within their workforce. These innovative methods can provide valuable insights into the overall morale and satisfaction levels of employees, helping companies identify areas for improvement and implement targeted strategies to boost motivation and dedication. By continuously monitoring and analyzing these metrics, companies can enhance customer service quality, increase positive word-of-mouth, and ultimately drive business growth.