How can companies measure the effectiveness of the training programs implemented to ensure employees are properly utilizing technology tools for cross-functional collaboration, and what strategies can be used to continually improve and enhance employee proficiency in this area?

Companies can measure the effectiveness of training programs by conducting pre- and post-training assessments to track improvements in employee proficiency with technology tools. They can also gather feedback from employees on the training experience and observe their performance in real-world scenarios. To continually improve employee proficiency, companies can offer ongoing training sessions, provide access to resources and support materials, encourage peer learning and collaboration, and regularly update training programs to incorporate new technologies and best practices. Additionally, setting clear goals and expectations for cross-functional collaboration, providing regular feedback and coaching, and recognizing and rewarding employees who demonstrate proficiency can help drive continuous improvement in this area.