How can organizations effectively measure the success of their implementation of technology for cross-functional collaboration, and what key performance indicators should they consider to ensure optimal communication and information sharing among departments?

Organizations can effectively measure the success of their implementation of technology for cross-functional collaboration by tracking key performance indicators such as increased productivity, reduced time spent on tasks, improved decision-making processes, and enhanced employee engagement. They should also consider metrics such as the number of successful cross-departmental projects completed, the frequency of communication between departments, the level of employee satisfaction with the new technology, and the overall impact on business outcomes. Regularly collecting feedback from employees and conducting surveys can also provide valuable insights into the effectiveness of technology in promoting optimal communication and information sharing among departments.