How can organizations measure the success and impact of their training programs in equipping employees to effectively utilize technology and digital platforms for sharing internal CX stories to drive employee engagement?

Organizations can measure the success and impact of their training programs by tracking key performance indicators related to technology utilization and employee engagement, such as increased usage of digital platforms and improved employee satisfaction scores. They can also conduct surveys or focus groups to gather feedback from employees on the effectiveness of the training in helping them share internal CX stories. Additionally, monitoring metrics like the number of stories shared, engagement levels, and overall employee participation can provide insights into the program's impact on driving employee engagement. Regularly reviewing and analyzing these data points can help organizations assess the effectiveness of their training programs in equipping employees to utilize technology and digital platforms for sharing internal CX stories.