How can companies effectively measure the success of technology implementation for cross-functional collaboration and ensure that it is enhancing communication and productivity within the organization rather than causing information overload or breakdowns?

Companies can measure the success of technology implementation for cross-functional collaboration by tracking key performance indicators related to communication and productivity, such as response times, project completion rates, and employee satisfaction surveys. They can also conduct regular assessments and feedback sessions to gather insights from employees on how the technology is impacting their workflow. To ensure that technology is enhancing communication and productivity, companies should provide training and support to employees to ensure they are using the tools effectively and efficiently. Additionally, companies can implement data analytics tools to monitor and analyze the usage of technology and identify any potential issues or areas for improvement.