How can businesses measure the success of their team members' training on new technologies and communication strategies, and what steps can they take to address any gaps in knowledge or skills?

Businesses can measure the success of their team members' training on new technologies and communication strategies by conducting assessments before and after training, tracking key performance indicators related to the new skills, and gathering feedback from team members and supervisors. To address any gaps in knowledge or skills, businesses can provide additional training sessions, offer one-on-one coaching or mentoring, encourage peer-to-peer learning, and provide access to resources such as online courses or workshops. Regularly reviewing and updating training programs based on feedback and performance metrics can help ensure that team members are equipped with the necessary skills to succeed in their roles.