How can companies effectively measure the success of their strategies in maintaining a strong sense of team collaboration and customer-centric culture among remote employees, and what key metrics should they consider when evaluating their efforts?

Companies can effectively measure the success of their strategies in maintaining team collaboration and a customer-centric culture among remote employees by tracking metrics such as employee engagement levels, customer satisfaction scores, and team productivity. Key metrics to consider when evaluating their efforts include communication frequency among team members, feedback from customers on their experience with remote employees, and the ability of remote employees to meet customer needs effectively. Additionally, tracking employee retention rates and the overall success of remote teams in achieving business goals can provide valuable insights into the effectiveness of their strategies.